Let’s Get Started
Tell us a little about what’s going on. You don’t need to know the right program or schedule—we’ll help determine the next step.
Prefer to talk now? Call 650-507-3888.
No pressure and no commitment. We’ll talk through your teen’s needs, your family’s schedule, and the available options.
What Happens After You Reach Out
You don't need to have everything figured out. We'll guide your family through each step.
Speak With Our Admissions Team
We'll listen, learn about your teen's needs, and answer your initial questions.
Verify Insurance
We'll check your benefits and help you understand your coverage and next steps.
Complete the Admissions Application
We'll help you provide the information needed to prepare for your teen's assessment.
Clinical Assessment
Our clinical team will assess your teen's needs and recommend an appropriate level of care.
Admission & Getting Started
If Guide is the right fit, we'll help your family with enrollment, scheduling, and preparing for the first day.
Individualized Support for Teens and Families
We work with teens who feel overwhelmed, stuck, or not like themselves — and with parents who aren’t sure what to do next.
Our team supports teens experiencing:
Anxiety, panic, and social anxiety
Depression and ongoing low mood
Trauma and PTSD
Self-harm and suicidal thoughts
ADHD and difficulty managing emotions
Substance use or risky behaviors
Technology overuse, including phones, gaming, and social media
We take a personalized, evidence-based approach — helping teens build insight, stability, and real-world coping skills in a supportive environment.
We Accept Most Major Insurance Plans
Our team will verify your benefits and help you understand your coverage before treatment begins.
Common Questions About Getting Started
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In most cases, we can connect with you the same day or within 24 hours. From there, we’ll schedule a time to talk and help you determine the right next step for your teen.
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You do not need to make that decision alone. We will learn about your teen’s symptoms, school situation, daily functioning, and family schedule, then help determine whether flexible after-school IOP, daytime PHP, weekly therapy, or another option is the best starting point.
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No. Many families reach out before they know what level of support is appropriate. Our admissions team will listen to what is happening, explain the available options, and help create a starting schedule that fits your teen’s needs and family circumstances.
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We work with most major insurance plans and will help you understand your coverage before getting started. Our team can verify benefits and walk you through what to expect.
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That’s completely okay. Many parents reach out before they’re ready to make a decision. We’re here to listen, answer your questions, and help you get clarity — without pressure.