Verify Your Insurance and Get Clear Next Steps for Your Teen

We'll help you understand your insurance coverage and guide you through the next steps for care.

Verify Insurance & Get Started

Or Call 650-507-3888

Teen meeting with a therapist during an admissions consultation at Guide Behavioral Health in Menlo Park

Check Your Insurance Coverage

Fill out the form below and our team will review your insurance and follow up with clear next steps.
No need to upload your insurance card here — we’ll request it after you submit.

Teens participating in a group therapy session at Guide Behavioral Health in Menlo Park

What Happens After You Submit

We’ll keep this simple and guide you every step of the way.

Steps:

  1. We verify your benefits
    Your information is kept private and reviewed only by our admissions team.

  2. We reach out to you
    A member of our team will connect to learn more about your teen.

  3. We explain your options
    We’ll walk you through coverage, program fit, and next steps.

If needed, we’ll request a photo of your insurance card to complete verification.

Insurance Coverage Made Simple for Families

We are in network with Aetna, Kaiser Permanente, and Blue Shield of California, and we work with many other major insurance plans. Our team will verify your benefits and explain your coverage, authorization requirements, and available options before treatment begins.

Common Questions About Insurance Coverage

  • Yes. Guide Behavioral Health is in network with Kaiser Permanente for teen mental health and substance use treatment. Coverage and authorization requirements vary by plan, so our team will verify your benefits before treatment begins.

  • Coverage depends on your teen’s clinical needs, specific Kaiser plan, and any authorization requirements. Our team can confirm whether Guide’s Intensive Outpatient Program or Partial Hospitalization Program may be covered.

  • Guide is in network with Aetna, Kaiser Permanente, and Blue Shield of California. We also work with many other major insurance plans and can help determine what benefits may be available.

  • Complete the form above with your contact and insurance information. Our admissions team will review your benefits and follow up with clear information about coverage, authorization requirements, and next steps.

  • No. Insurance verification is simply a way to understand your benefits and possible out-of-pocket costs. You can review the information and speak with our team before deciding whether to move forward.

Explore Our Treatment Options