Privacy Policy

Effective Date: 11/20/2024

Guide Behavioral Health (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website (“Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide through contact forms or inquiries.

  • Health-Related Information: Only if voluntarily provided through forms or inquiries (e.g., reason for seeking services).

  • Technical Information: Your IP address, browser type, and usage data through cookies and tracking technologies.

  • Communication Preferences: Information about your preferences for receiving communications from us.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries and provide requested information.

  • To schedule consultations or services.

  • To improve the functionality and content of our Site.

  • To send relevant updates, promotional materials, or other communications (if you opt in).

  • To comply with legal obligations or protect against misuse of our services.

3. Sharing Your Information

We do not sell, rent, or lease your personal information. However, we may share your information:

  • With Service Providers: Third-party vendors that assist with services like website hosting, email communications, and analytics.

  • For Legal Reasons: If required by law, regulation, or court order.

  • With Your Consent: If you provide explicit consent for us to share your information.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience. Cookies may collect:

  • Your preferences and browsing history.

  • Data to analyze Site performance and improve functionality.

You can manage or disable cookies through your browser settings, but doing so may affect certain features of the Site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • Opt out of receiving promotional communications.

7. Third-Party Links

Our Site may include links to external websites. We are not responsible for the content, policies, or practices of third-party sites. We encourage you to review their privacy policies before sharing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.